Management Communication Status and Evaluation

Question: Discuss about the Management Communication Status and Evaluation. Answer: Introduction: A routine request is a very common form of writing. A request for anything is considered routine if it is not asking for any special favor or expecting guaranteed acceptance. A routine request does not have to persuade the reader into accepting, as it is already the routine part of the readers job. The provided example of a routine request is a good example of a routine request as it limits the message to be conveyed to a single idea, which is the request. The message has been composed in a short and concise way that can fit on one screen. The message also includes a salutation and proper closing to personalize the content of the message. After the salutation, the request has been stated politely. The exact requirement has been clearly presented with the help of a list and explained for putting proper emphasis on the task (Thill, Bove Chatterjee, 2013). The following paragraph provides and requests additional information required for guaranteeing smooth flow for the impending seminar. On behalf of the company, this letter is to inform you about the cancellation and termination of contract between you and ABC Company without further recourse from our side. The decision has been sudden, and irrevocable, due to budget cuts. It is a hard time for all. As a Unit Manager, I would like to express my gratitude to you for the experience of having worked for ABC Company, a truly wonderful organization and present my best wishes for your continued success. As a responsible manager of the company, the Unit Manager must not share the information with his friends in the organization. A manager is expected to maintain the confidentiality of the business information from both outside and inside entities. The Unit Managers friends are from a separate department of the organization, so technically they are not his responsibility and do not come under his supervisory boundary. Information in the wrong hands can be misused and can lead to a loss of employee trust, assurance and allegiance. To maintain a level of professionalism at the workplace it is important to keep details confidential or to only share details with discretion. Over-friendliness is a cause of major workplace issues. Confidentiality of information is important to maintain safety and security of sensitive information. Moreover, termination details of any departments employees are to be shared by the manager of that department only. It is basic workplace procedure and policy (Za far, 2013). The world and the workplace are more connected than ever before. With the ease of access and communication there have been a number of modifications also, in the form of quick response options (Kerr Hiltz, 2013). However, the swiftness removed the personal interaction between individuals. Along with came the challenges of misinterpretation of messages and tone. Face-to-face interaction is the best option when recognition and comprehension of verbal and non-verbal reactions to any communicated message is important (Schulze et al., 2016). Face-to-face interaction helps to fully convey the message with the help of body language and tone. Unlike, electronic communication, face-to-face interaction helps create a greater bond across the team and maintains team cohesiveness. It helps resolving workplace conflicts and the tone of the communicators plays an important role in this (Duncan Fiske, 2015). Emailing is everywhere and available all the time. Apart from easy access, emailing does n ot help in curbing the disconnected feeling at the workplace. In case of projects, the major barrier comes in the form of encapsulation of complex details via written communications. Face-to-face interaction helps in better understanding the complexities and elements of the project and helps in accessing feedback and clarifications on spot (Arling, Miech Arling, 2013). Sams predicament is faced by many people nowadays. Lack of personalization in the regular messages makes the receiver feel irritated or disconnected. In Sams case, he feels like the sender is apologizing for asking him to do something that is already a part of his job. In place of "Sorry to bother you", it would be a good option to include a thank you or directly go to the problem. Some alternatives can be: I unfortunately seem to still have troubles with X, in spite of the support your organization has provided so far. Thank you for your help with X, but we are still facing issues with it. I would appreciate your proficiency with X. I have a new concern that I would be thankful for your assistance with. I need X for X. Could you please help me get there? References Arling, P. A., Miech, E. J., Arling, G. W. (2013). Comparing Electronic and Face-to-Face Communication in the Success of a Long-Term Care Quality Improvement Collaborative.International Journal of Reliable and Quality E-Healthcare (IJRQEH),2(1), 1-10. Duncan, S., Fiske, D. W. (2015).Face-to-face interaction: Research, methods, and theory(Vol. 3). Routledge. Kerr, E. B., Hiltz, S. R. (2013).Computer-mediated communication systems: Status and evaluation. Academic Press. Schulze, J., Schultze, M., West, S. G., Krumm, S. (2016). The knowledge, skills, abilities, and other characteristics required for face-to-face versus computer-mediated communication: Similar or distinct constructs?.Journal of Business and Psychology, 1-18. Thill, J. V., Bove, C. L., Chatterjee, R. B. (2013).Excellence in business communication. K. Subramanian (Ed.). Pearson. Zafar, H. (2013). Human resource information systems: Information security concerns for organizations.Human Resource Management Review,23(1), 105-113.